My room, labeled as non-smoking, had an unmistakable scent of cigarettes that didn’t sit well. The kitchen appliances lacked functionality. The refrigerator was not working and was dirty. The restaurant on-site only serves as a buffet, which means if you're not hungry, you're out of luck. The noise from the pool area echoed into the room, particularly bothersome when you request quiet accommodations. There were also notable cleanliness issues, including stained curtains and blankets that felt old.

The kids had a blast at the pool area, and we enjoyed some great local shopping nearby. The family suite we stayed in was spacious, making it easy for us to relax together after our adventures.

For dads, it would be great if there was more kid-friendly dining.

The hotel has a nice pool and a courteous staff that makes a difference. However, the food was quite disappointing and the rooms showed signs of wear. The mattress was hard but provided decent sleep overall. For the price, I expected better quality.

This place had a cool pool area and spacious rooms. The air conditioning worked great, and I loved the bar by the pool! My stay was smooth, and I felt very well taken care of.

Great stay with awesome food!

We had a fun time here! The room was super comfy with plenty of space. The pools were a hit, especially the one with the slide. Plus, the buffet was delish for just $10. Just wish there were more dining spots nearby. Overall, it made our stay special.

Can't recommend highly enough for a city trip

Comfortable room, great location, the free airport shuttle was a big plus for getting around the city without hassle.

Absolutely satisfied.

I had a delicious sandwich at the poolside bar—totally hit the spot! Plus, the airport shuttle was a lifesaver. The staff also rocked, super friendly and welcoming.

We got stuck in a room with a broken AC and stained curtains. When we asked to switch, we had to wait it out for the maintenance team to verify our complaints, which was a bit of a hassle.

Hotel San Angel offers elegant and functional rooms equipped with flat-screen TVs and refreshing air conditioning. My stay was enhanced by the cozy seating area in my room, where I could relax after a long day. The complimentary transportation to the airport was a great bonus, making my trip stress-free.

Limited dining options outside the hotel.

Excellent Staff and Comfortable Stay

I enjoyed my time at this hotel, especially the friendly staff who made me feel welcome right from the start. The room was clean and comfortable, and I appreciated the cozy seating area, which allowed me to unwind after a long day. The 24-hour buffet provided a satisfying variety of food options, perfect for late-night cravings. However, the dining choices outside the hotel were limited, which could be improved.

I had a comfy stay with a nice seating area in my room. The tv added to the comfort. Airport transportation was a great perk. Good location for highway access. The staff was friendly and helpful. 🛌

Charming, Charming, Charming

The atmosphere here is so inviting and warm-it feels like a little paradise! I loved my spacious Economic Room with an Extra Large Bed, perfect for sinking into after a long day. The outdoor pool area is such a treat with its relaxing vibe and a good bar for poolside drinks!

strongly recommend ❤️❤️

The economic room with an extra-large bed provided a quiet and comfortable stay, with a clean bed and good parking available. The shower was invigorating, and the location offered easy highway access. However, the non-smoking room smelled strongly of cigarettes, which was disappointing. The dining experience at the buffet felt limited, as it only met basic hunger needs with Mexican food options, and the overall meal selection did not impress.